Privacy Policy

At graffitiCreation, we value your privacy and are committed to protecting your personal data. This Privacy Policy details how we collect, use, store, and share your information when you visit our website, use our dashboard, purchase our design or marketing services, or contact us.

1. Information We Collect

We collect information that you provide directly to us, as well as data gathered automatically when you interact with our platform:

• Personal Data: Name, email address, phone number, company name, billing details, and physical address provided during consultations or sign-ups.
• Project Materials: Brand assets, briefs, copy, images, and visual content shared to enable service delivery.
• Usage & Device Info: IP addresses, browser variants, device details, page view timings, and referral links collected automatically via server logs or web analytics.
• Cookies: Small files saved to your local storage to enhance browser session persistence, remember preferences, and gather diagnostic performance data.

2. How We Use Your Information

We utilize collected customer information strictly to execute operational tasks and improve service quality:

• To construct project deliverables, design assets, and host website code.
• To manage client dashboard accounts, log tickets, and handle feedback.
• To process transaction invoices, track milestones, and manage payment deposits.
• To distribute email newsletter updates or respond to contact inquiries.
• To audit web health, prevent security breaches, and optimize page load speeds.

3. Data Protection and Security

We implement industry-standard administrative, electronic, and physical security measures to safeguard your personal credentials. All billing data is processed via secure, encrypted payment integrations, and code assets are hosted on secure, firewalled server configurations. However, please note that no internet transmission method is 100% impenetrable, and we cannot guarantee absolute security.

4. Third-Party Services and Sharing

We do not sell, trade, or rent client personal credentials to third-party marketing companies. We share information only in limited operational circumstances:

• With hosting infrastructure services and cPanel configurations hosting client websites.
• With trusted analytics tools to audit diagnostic traffic metrics.
• With banking institutions to process transactions securely.
• When legally required to comply with law enforcement protocols or protect our corporate rights.

5. Your Choices & GDPR/Data Rights

Depending on your location, you hold legal rights regarding the collection of your data. You may request to review, update, modify, restrict, or completely delete your personal records stored in our databases. To initiate a request, please email our support inbox listed below.

6. Contact Information

For inquiries regarding data collection protocols or to exercise your rights, please reach out to us at: